A publicly-facing accessibility statement is not just good practice — it is increasingly expected under ADA Title II enforcement. The statement demonstrates your agency's commitment to WCAG 2.1 AA compliance, provides users with a mechanism to report accessibility issues, and documents your remediation efforts.
Below are three templates: a full-version statement for agencies that have completed a compliance audit, a partial-compliance version for agencies actively remediating, and a minimal version for agencies early in their compliance journey.
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View the 2026 ReportUse this version if you have completed a WCAG 2.1 AA audit and have documentation of your compliance status.
Accessibility Statement for [Agency Name]
Last updated: [Month Year]
Commitment to Accessibility
[Agency Name] is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for all users and apply relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. There are three levels of conformance: Level A, Level AA, and Level AAA.
[Agency/website name] is [fully conformant / partially conformant] with WCAG 2.1 Level AA. [Fully conformant means that the content fully conforms to the accessibility standard without any exceptions / Partially conformant means that some parts of the content do not fully conform to the accessibility standard.]
Technical Specifications
Accessibility of [website URL] relies on the following technologies for conformance with WCAG 2.1 AA:
These technologies are relied upon for conformance.
Known Limitations
Despite our best efforts to ensure the accessibility of [website URL], there may be some limitations. Below is a description of known limitations, and potential solutions:
[Describe known limitations, if any. For example: "Some older PDF documents may not be fully accessible. We are in the process of converting these documents. Contact us if you need an accessible version of a specific document."]
How to Request Accessible Content
We welcome your feedback. If you experience any accessibility barriers or need content in an alternative format:
We try to respond to accessibility feedback within [2 business days].
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division at ADA.gov or call 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
Formal Complaints
You may file an ADA complaint with [relevant state agency, if applicable] or with the U.S. Department of Justice.
Assessment Approach
[Agency Name] assessed the accessibility of this website using the following approach:
This statement was created using the W3C Accessibility Statement Generator and reviewed by [agency staff or consultant].
Use this version if your site has known accessibility gaps and you are actively working to address them before the April 2027 deadline.
Accessibility Statement for [Agency Name]
Last updated: [Month Year]
Our Commitment
[Agency Name] is committed to making its website accessible to people with disabilities in accordance with the Americans with Disabilities Act (ADA) Title II and WCAG 2.1 Level AA standards.
Current Status
We are actively working to improve the accessibility of [website URL]. We have conducted an accessibility audit and are in the process of remediating identified issues. Our target is to achieve full WCAG 2.1 AA conformance by [target date, no later than April 26, 2027].
Known Accessibility Issues Being Addressed
Request Accessible Content
While we work to fix accessibility issues, we can provide content in alternative formats on request. Contact us:
We aim to respond within [2 business days].
Feedback
We welcome feedback about the accessibility of our website. If you encounter barriers or want to report an issue, please contact us using the information above. Your feedback helps us prioritize our remediation work.
Enforcement
If you are not satisfied with our response, you may contact the U.S. Department of Justice at ADA.gov or call 1-800-514-0301.
Use this version when your agency is just beginning its accessibility journey. This provides the minimum required information while being honest about where you are.
Web Accessibility
[Agency Name] is committed to ensuring this website is accessible to all users, including those with disabilities, in compliance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We are currently assessing our website's accessibility and working to address identified issues. If you experience any difficulty accessing information on this site, please contact us:
We will provide the information in an alternative format within [5 business days] of your request. This statement was last updated on [date].
| Element | Required? | Notes |
|---|---|---|
| Conformance status | Strongly recommended | Are you fully, partially, or non-conformant with WCAG 2.1 AA? |
| Contact for accessibility issues | Required | Must provide a mechanism for users to report barriers |
| Response time commitment | Recommended | DOJ expects "prompt" responses to accessibility requests |
| Known limitations | Recommended | Be transparent about what's not yet fixed |
| Enforcement/escalation path | Recommended | Point to DOJ ADA.gov for users who are unsatisfied |
| Assessment methodology | Recommended | How did you evaluate the site? What tools/auditors? |
| Last updated date | Required | Keep this current — update whenever you rescan or remediate |
Your accessibility statement should be:
youragency.gov/accessibilityAn accessibility statement is a living document. Update it:
The "last updated" date is important — DOJ investigators look for it as a signal of whether accessibility is actively managed or was addressed once and forgotten.
If a DOJ complaint is filed, or if your agency's accessibility is scrutinized, having scan documentation to point to is essential. Your statement should reference:
Our $19 WCAG compliance report generates a scan documentation file that includes your site's current score, violation list with severity ratings, and scan methodology. This is the type of documentation you reference in your accessibility statement's "assessment approach" section — and that you keep in your compliance file for any future inquiries.
Scan your site free to see what violations exist — then reference the scan in your statement's assessment section.
Free Scan → $19 Compliance Report →The $19 report includes a formatted compliance summary suitable for your accessibility statement and compliance file.
Try it yourself
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